Recall Summary
Name of Product:Giant brand bicycles and carbon seatposts
Hazard:The bicycle seatposts on the affected bicycles and the after-market seatposts can crack, posing a fall hazard.
Remedy:Consumer should immediately stop using the recalled bicycles and seatposts and contact a Giant Bicycle dealer for a free replacement seatpost.
Consumer Contact:Giant Bicycle Inc., toll-free at (866) 458-2555 from 9 a.m. to 4 p.m. PT Monday through Friday or online athttp://www.giant-bicycles.com/en-us/ and click on Recall Information at the bottom of the page for more information.
Photos are available athttp://www.cpsc.gov/en/Recalls/2013/Giant-Bicycle-Recalls-XtC-Bicycles-and-Seatposts.
Recall Details
Units:About 200
Description:This recall includes 2013 model year Giant XtC Advanced SL 29er 0 and 29er 1 series bicycles and 27.2 mm carbon fiber seatposts sold separately. The SL 29er 0 model bicycle is white, black and blue. The SL 29er 1 model is white, black and red. The letters "XTC" appear on the down tube of the frame on both bicycles. The name "Giant" and "Contact SLR" appear on the 27.2 mm carbon fiber seatposts.
Incidents/Injuries:Giant Bicycles received five reports of the bicycle seatposts breaking. No injuries have been reported.
Sold at:Bicycle stores nationwide between November 2012 and May 2013 for between $4,300 and $7,700 for the bicycles and $200 for the seatpost sold separately.
Manufacturer:Giant Manufacturing Co. Ltd., of Taiwan
Distributor:Giant Bicycles Inc. of Newbury Park, Calif.
Manufactured in:Taiwan
The U.S. Consumer Product Safety Commission (CPSC) is still interested in receiving incident or injury reports that are either directly related to this product recall or involve a different hazard with the same product. Please tell us about your experience with the product onSaferProducts.gov.
The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products under the agency's jurisdiction. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical or mechanical hazard. CPSC's work to ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters and household chemicals – contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Media Contact
Please use the phone numbers below for all media requests.
Phone: (301) 504-7908
Spanish: (301) 504-7800
Link Text: View CPSC contacts for specific areas of expertise
CPSC Consumer Information Hotline
Contact us at this toll-free number if you have questions about a recall:
800-638-2772 (TTY 301-595-7054)
Times: 8 a.m. – 5:30 p.m. ET; Messages can be left anytime
Call to get product safety and other agency information and to report unsafe products.
SOURCE U.S. Consumer Product Safety Commission
RELATED LINKS
http://www.cpsc.gov